We believe quality is an important part of our business and therefore strive to source and supply our clients with the highest quality products on the market. Unfortunately at times, our products can become faulty or stop working. However, rest assure your product is covered by a full warranty. All of our products come with a minimum 12 month warranty from date of purchase. Some of our products even come with an additional 12, 24, 36 or even 10 year warranty.
Should your ergonomic product become faulty or malfunction and you wish to make a warranty claim, simply complete the below form and we will get in contact with you with a solution. Be sure to include your order # and a description of the fault/issue. We will happily work with you to ensure you are provided with either a full replacement product or your product is repaired.