1300 898 965
Shipping
We understand the importance of receiving your ergonomic product promptly, especially when it provides relief from discomfort. That's why we store and dispatch most of our items from our warehouse in Virginia, QLD, ensuring reliable and swift shipping across Australia and internationally.
Shipping Process
-
Dispatch Time: Orders are processed and shipped within 24 hours of placement from our warehouses in either Brisbane or Melbourne.
-
Shipping Services: We mostly use Australia Post for shipping, however for some orders, we may use a courier service.
-
Tracking: You’ll receive a tracking number as soon as your order is shipped, allowing you to track its progress right to your door.
Estimated Delivery Times
-
Metro Locations: 2–4 business days
-
Regional Locations: 3–5 business days
-
Remote Locations: 4–8 business days
-
New Zealand*: 5–10 business days
-
Other International Locations*: 10–20 business days
Express Shipping
For those who need their products sooner, we offer express shipping on selected items. If express shipping is available, you will see the option during checkout.
International Shipping
*New Zealand and Other International Locations: Smaller items such as mice, keyboards, laptop stands, or armrests.
Local Pick Up
If you prefer to arrange a local pick-up, select that option during checkout and then contact us to schedule a convenient date and time for collection. Our warehouse is located at 4/62 Radley Street, Virginia, QLD 4014.
