Does it work with Apple MAC?
The Delux Vertical Ergonomic Mouse is supported for use on all Mac, Windows 98, 2000, 2003, XP, Vista and Win7/8/10 operating systems.
If I order this today and I live in Brisbane, how long will it take to arrive?
Since you are located in a metro region, product delivery is estimated at 2-3 business days.
Is it wireless ?
Yes it comes in either a wired or wireless model. You can select which model you require via the drop down option above the add to cart button.
Hello, I have this mouse, but find it doesn't glide well on my current mouse mat.
Do you advise a different mat? Also, where do I see if the DPI button is working?
The mouse works best on matt surfaces. I would suggest you use a standard mouse mat. The DPI button adjust the sensitivity of the mouse cursor movements. It will toggle through the different settings with each click.
Can you swap these with between left and right hands
The Delux Vertical Ergonomic Mouse is only for Right Hand Use. If you are after a Left Handed Ergonomic Mouse, you can see our range of these via this link: https://www.nomorepainergonomics.com.au/collections/left-handed-ergonomic-mouse
Hi Just wondering if the wrist pad is removable? I have a cheap vertical mouse and I find I move it mainly with my finger tips leaving my wrist on the mouse pad rather than pushing my forearm forward.... My hands are also at the larger end of the scale.
Yes the wrist pad is removable. If you are after a larger sized mouse than the Delux Mouse, I would recommend you consider either the EV Mouse or the Evoluent VMR4 mouse.
Do you have this Wireless in Grey-Black instead of Orange? "Delux Vertical Ergonomic Mouse"
Thank you for your interest in our products!
We only have 1 model for the Delux Vertical Ergonomic Mouse. The Gray-Orange combination is the only model we have.
The Delux Vertical Ergonomic Mouse has Dual Connection: Bluetooth + USB Nano Receiver
Hello, what would you recommend for smaller hands?
Thank you for your interest in our products.
Please see the products below. These products are Ergonomically designed for small hand sizes to Improve Comfort and Productivity and Eliminate Wrist and Hand Pain.
Ergo Comfi Mouse
Delux Mini Vertical Ergonomic Mouse
Evoluent VMR4 Small
You may also click the link below for the list of mice suitable for small hands.
hi! hello there (◕ ◡ ◕) does the ! ( ᐛ )و ! The Delux Vertical Ergonomic Mouse ! ( ᐛ )و ! come in all black ● ? and can it horizontally scroll quickly & easily? (∩｀-´)⊃━☆ﾟ.*･｡ﾟ --------> ･｡ﾟ ◯ ◦ ✴ kthxbye xx (っ◔◡◔)っ ♥
The Delux Vertical Ergonomic Mouse only comes in black with three orange buttons and a yellow scroll wheel. You can use it to scroll horizontally while pressing the shift key.
What is the DPI button at the top for>
The DPI button is use to adjust the speed and sensitivity of the mouse. Once you press the DPI button, it will switch from the present DPI speed to the next DPI speed. Move your mouse and observe on your screen if the DPI is setting is suitable for you. If not, just repeat the process. There are a total of 3 DPI speed settings (800/1600/2400).
There is no explanation given for what the orange buttons do or how to work them?
The top orange button is use to adjust the DPI(speed and sensitivity) of the mouse cursor. It will switch from the present DPI speed to the next DPI speed. There are a total of 3 DPI speed settings - 800, 1200 and 1600 DPI.
In regards to the two orange buttons near the thumb rest, they are the forward and backward navigation buttons. They are useful when using your browser, specially if you have browse a lot of sites. Instead of clicking the backward or forward button of your browser you can do it directly using these buttons on the mouse. This will also work when you are looking through your file folders.
Is this mouse compatible with a Mac?
Hi Sam! The Delux Vertical Ergonomic Mouse is compatible with Mac OS, Windows 2000, 2003, XP, Vista, 7/8/10 Operating Systems.
Is this mouse ok for "medium" size hands (using the measurement guidelines you have on your site).
Hi Shenandoah! The Delux Vertical Ergonomic Mouse is suitable to medium to large hand size.
What is the dpi rating, is it adjustable speeds, is it button programmable also.
Hi Matt! The DPI button adjust the speed and sensitivity of the mouse. Simply press the DPI button and it will switch from the present DPI speed to the next DPI speed. There are a total of 3 DPI speed settings - 800, 1200 and 1600 DPI. Unfortunately the Delux Vertical Ergonomic Mouse is non-programmable.
there ARE 3 HAND MEASUREMENTS. WHERE DO WE ADVISE THE HAND MEASUREMENT REQUIRED?
Hi Debra! It is important to consider the hand size in choosing the right ergonomic mouse as it may cause discomfort and pain in the wrist and forearm. Please measure from the base of your wrist to the tip of your 3rd finger. If this measurement is 15cm or below then you are best suited to a small ergonomic mouse. For medium it’s 15 - 17.8cm and if your hand is greater than 17.8cm then a large ergonomic mouse will fit you nicely.
Hi, it does not let me choose "wired" from the dropdown box, does this mean you now only have the wireless version of the Delux vertical Ergonomic Mouse? Thank you.
Hi Jodie! We currently have the Delux Vertical Ergonomic Mouse in wireless version only.
I would like to purchase a mouse with a usb connection, is this possible? The options only seem to for wireless. I
Hi Jacqueline! Thanks for your interest in our products.
The Delux Vertical Ergonomic Mouse is currently available in wireless version only. We have other ergonomic mice in wired version.
We hope you can find the perfect mouse for you in our range.
I have the deluxe mouse that worked perfectly but unfortunately I have lost the Bluetooth dongle. I have tried other dongles but they dont work. I would dearly love to be able to use this mouse again and wondered if I could another dongle?
Thanks for reaching out to us about issues with your mouse. Unfortunately, there is no way for us to process an order for USB Receiver only as it is synced with its specific mouse.
Where can I find a custom driver or software for this mouse? I want to configure the buttons.
Hello! You may use the link below for Delux Vertical Ergonomic Mouse driver.
The Delux Vertical Ergonomic Mouse features a vertical design, two short-cut buttons (non-programmable), a scroll wheel and DPI button.
Hi there! is the Delux Vertical ergonomic mouse connected via bluetooth?
Hello! The Delux Vertical Ergonomic Mouse has wireless connection. A USB Receiver will be provided with the mouse, which you need to plug into the USB port of the computer. I hope this answers your question today, and please let us know if we can assist with anything further.
Do you have the wired versions for this model still? There isn't an option in the dropdown.
I have been finding that my batteries drain every couple of months, might just be me working too hard.
Thank you for your enquiry - Unfortunately we do not currently have the wired version. I hope this answers your question. If we can assist with anything else email us at firstname.lastname@example.org
Hi, the drop-down option only allows for the wireless version of the Delux Vertical Ergonomic Mouse. Are there any wired ones in stock?
Hi There, thanks for your question.
The Delux Vertical Ergonomic Mouse is only available in a wireless version at this stage.
If you were looking for a wired mouse suitable for a medium or large sized hand, I can recommend our ErgoFeel Vertical Ergonomic Mouse which is available in both wired and wireless versions.
Please have a browse and see if this would be a suitable solution for your needs. If you have any other questions, please let us know - we're always here to help!
Is the scroll wheel clickable?
Good Morning Brian,
Thanks for contacting us about your mouse query. The scroll wheel button is clickable and is a great feature of this ergonomic mouse as it gives the ability to scroll up/down or left/right on a web page or excel/word document without having to repetitively scroll the scroll wheel. This feature is ideal for anyone who spends a lot of time scrolling through documents and finds using the scroll wheel aggravates their symptoms.
I hope this answers your questions today. Please let me know if I can assist any further - happy to help.
No More Pain Erognomics
Hi! I have a Mac; is it possible to change the scroll direction with this mouse (is there some software?)? Thank you!
Good Morning Janina,
Thanks for contacting us about your mouse query. You could try to change the mouse settings within the computer's control panel/settings. This is not a function that is created through the mouse itself, but through your computer system.
I hope this answers your question, and if I can assist any further, please let me know - happy to help.
No More Pain Erognomics
Hi there I was diagnosed with Rheumatoid arthritis last December. I spend the majority of my working day on my computer. My right (wireless mouse) hand has been very sore. Particularly between the thumb and first finger and the wrist joint and fingers!
I am wondering if this mouse with the change of angle might help.
I would appreciate your thoughts.
Thanks for getting in touch. The short answer to your question: Yes, the Delux mouse should help alleviate the pain you've been describing.
The long answer:
This mouse helps by putting your wrist in a vertical hand shake (neutral) position which reduces the amount of hand/finger gripping necessary to use the mouse. See the above link from our site for a bit more information on ergonomics and how it relates to arthritis.
Please let us know if you have any further questions- happy to help.
The link "http://download.deluxworld.com/en/uploads/soft/190216/1-1Z216210I0.rar " gives an 404 not found error, is any other link to download the driver?
Thank you for reaching out to us!
The Delux Vertical Ergonomic Mouse has Plug & Play drivers. Kindly uninstall the mouse driver and plug the USB receiver back in, the driver should automatically download.
Trying to buy the Delux Vertical Ergonomic Mouse - but with a cord - not wireless as I hate batteries running out etc. I have read your FAQs but your directions:
"Yes it comes in either a wired or wireless model. You can select which model you require via the drop down option above the add to cart button. "
I can't see an option to choose a wired version...
Thank you for reaching out to us and for your interest in our products!
For the Delux Vertical Ergonomic Mouse we only have the Bluetooth and Wireless Connection for this item.
The Wired model is not available anymore.
do you ship to NZ?
Yes, there is a slight added cost to shipping, and the order may take 2-3 weeks to arrive.
Hi, I'm based in Perth and thinking of replacing my very loved 5 year old Evoluent 4 right vertical mouse. Is the Delux Vertical Ergonomic Mouse a like for like replacement? I have long fingers and want to make sure it will fit my hand well. Thanking you
Thanks for getting in touch. If you liked the Evoluent range, I would stick with those models as they are in a different class to the Delux. We have several on offer including the VMR4 and the Vertical Mouse C, both suited to larger hand sizes with the C model being slightly larger in all dimensions as compared with the VMR4.
What is the DPI orange button on top and what is it for?
My mouse pointer speed it too fast and I don't know how to slow it down, please help!
The DPI button is used to adjust the speed and sensitivity of the mouse. When you press the DPI button, it will switch from the present DPI speed to the next DPI speed. Move your mouse and observe on your screen if the DPI setting is suitable for you. If not, just repeat the process. There are a total of 3 DPI speed settings.